العربية
EIS Continuity

Anyone can sell a scanner. Far fewer can keep thousands running.

Certified engineers, PCB-level repair and a locally-manufactured spare-parts inventory keep fleets alive — whatever the brand. This is where EIS is hardest to replace.

Maintenance & Support
EIS Continuity

Nobody buys maintenance. Institutions buy never stopping.

Nationwide preventive and corrective maintenance — from single devices to fleets of hundreds — with board-level repair that extends fleet life instead of forcing replacement, and parts held in stock in Egypt so there are no import delays. Response times are defined in your agreement and met.

  • Nationwide, on-site service
  • PCB-level repair by certified technicians
  • Parts without import delays
  • Multi-brand: Canon, Kodak, Fujitsu & more
Capabilities

Service that protects uptime.

Nationwide, on site

Preventive and corrective maintenance across the republic — single devices to fleets of hundreds.

PCB-level repair

Certified technicians repair at board level — extending fleet life instead of forcing replacement.

Parts without delays

Locally manufactured components plus imported originals, held in stock in Egypt.

Resident engineer

On-site engineers for high-volume production sites.

SLA-backed response

Response times defined in your agreement — and met.

Multi-brand

Canon, Kodak, Fujitsu and all major scanner brands.

Response Times

SLA-backed, per your agreement.

Critical · 2 hours

Production stopped — on-site if needed.

High · 4 hours

Single user blocked, no workaround.

Medium · 1 day

Workaround available.

Low · 3 days

Scheduled / preventive.

FAQ

Frequently asked questions

Which scanners does EIS maintain?

We service Canon, Kodak and other enterprise scanners — including brands not originally supplied by us — with certified preventive maintenance and PCB-level repair.

What does PCB-level repair mean?

Rather than swapping whole assemblies, our engineers diagnose and repair down to the circuit-board level, extending equipment life and reducing cost.

Do you offer SLA-backed response times?

Yes. Our maintenance contracts include committed SLA response times with nationwide coverage across Egypt.

Do you keep spare parts in stock?

Yes. We maintain a local inventory of both imported original parts and locally-manufactured components, so repairs aren't held up by import delays.

Whatever the brand, we keep it running.

Trusted by the Central Bank of Egypt, the Ministry of Justice, and the Egyptian Armed Forces.